Terms of Services

Orders:
    1. New customers must provide the following information upon first purchase: company name, contact name, phone number, email address and a business permit number. A hard copy of the vendors permit must be submitted through fax or email.
    2. Minimum order of $200.00 on ALL orders. (Before tax and freight)
    3. Customers can order items over the phone or online.
    4. MARITIME SAVERS is a wholesaler and will only sell to retail businesses.

Pricing:
    1. The price of each item listed and the total shown in the shopping cart is the subtotal of goods or merchandise excluding taxes and freight.
    2. The final total will appear on the finalized invoice which will be included in each shipment.

Shipping:
    1. Orders are processed on a first come first serve basis.
    2. Orders will normally be shipped within 2-4 business days upon order receipt.
    3. MARITIME SAVERS will do its best to ship out orders on the same day given that the order is received by 1:00 PM Eastern Time.
    4. In the event that delivery takes longer than expected, MARITIME SAVERS is not liable for any losses, cost or expenses incurred by the vendor.
    5. The order will be delivered to the buyer’s specified address. It is the customers’ responsibility to inform MARITIME SAVERS of any changes in address.

Payment Terms:
    1. We accept MasterCard and Visa
    2. C.O.D is available for those who provide cash, certified cheque or money order only. For Canadian customers, a fee of $7.25 will apply per parcel with Canada Post. For US customers, a fee of $10.00 will apply per parcel with UPS.
    3. Wire transfers are accepted with a service fee of $25.00.
    4. Net 30 accounts are only offered to Hospital Gift Shops. To apply for terms, contact MARITIME SAVERS customer service for a credit reference form.
    5. Accounts more than 60 days past due will be sent to collections.
    6. A $5.00 fee will be charged for any returned checks.

Return Policy:
    1. Refunds are not obtainable
    2. All damages and discrepancies must be reported to MARITIME SAVERS customer service by phone or email within 4 days of receipt. If approved a return shipping label will be provided. Defective items must be received within 30 days of receipt.
    3. Unauthorized returns will be charged for all applicable shipping and handling fees and a restocking fee of $25.00.
    4. MARITIME SAVERS will take care of the freight expense only for defective products.
    5. Defective items must be returned to MARITIME SAVERS. A Photograph of the defective item will not be accepted for credit.
    6. Refused COD orders will be charged for all applicable shipping and handling fees and a restocking fee of 25.00
    7. Exchanges are available given that the item is still in stock. Otherwise a credit note will be issued which is redeemable on future invoices.

Privacy Terms:
  1. If entered into an agreement with MARITIME SAVERS for the provision of any services, customer information will be retained at MARITIME SAVERS head office.
  2. If entered into a purchase agreement MARITIME SAVERS will use the information in the administration of that agreement.
  3. All customer information shared with MARITIME SAVERS is completely confidential and is maintained with very high standards of safety and security. No information is shared with any third party.

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